Contact Us
We’re here to help! Please review the options below and contact us by phone, email or mail for assistance. Our teams are available Monday through Friday to help with questions related to enrollment, billing, claims, beneficiaries and more.
You may also contact one of our corporate office locations directly.
Dental, Vision & Hearing
Contact us today for assistance with a bill, enrollment, claim, pretreatment estimate, or to purchase dental, vision or hearing insurance.
For policyholders who purchased dental, vision or hearing care plans directly through our website.
Call us at: 800-300-9566
Email us about claims at: group@ameritas.com
Email us about accounts and billing at: cs@ameritas.com
Claims Customer Service
Call us at: 800-487-5553
Email us at: group@ameritas.com
Employer Services
For employers who have purchased Ameritas dental, vision or hearing care plans for their employees.
Call us at: 800-659-2223
Email us about enrollment and billing at:
group_assistants@ameritas.com
Send mail to:
Group Administration
P.O. Box 81889
Lincoln, NE 68501
Claims Customer Service
For employees who have enrolled in an Ameritas dental, vision or hearing care plan offered by their employer.
Call us at: 800-487-5553
Email us at: group@ameritas.com
For providers who are part of the Ameritas Dental Network, or those who would like to be.
Call us at: 800-755-8844
Email us at: providerrelations@ameritas.com
Send mail to:
Provider Relations
P.O. Box 82611
Lincoln, NE 68501
Claims Customer Service
Call us at: 800-487-5553
Email us at: group@ameritas.com
For producers and agents who do business with us, and those who would like to.
Group Business
Call us at: 800-659-2223
Email us about producer licensing and compensation at: group_licensing@ameritas.com
Individual Business
Call us at: 800-300-9566
Email us about producer licensing and compensation at:lc@ameritas.com
Human Resources
Lincoln Campus
Call us at: 800-283-9588
Send mail to:
Ameritas
Attn: Human Resources
5900 O St.
Lincoln, NE 68510
Cincinnati Campus
Call us at: 800-283-9588
Send mail to:
Ameritas
Attn: Human Resources
1800 Waycross Rd.
Cincinnati, OH 45240
Investments
Connect with us today to learn about the investment opportunities and services we offer through our broker/dealer and registered investment advisor.
Call us at: 800-335-9858
Send mail to:
P.O. Box 5507
Lincoln, NE 68501
Submit your questions online:
Call us at: 800-335-9858
Send mail to:
P.O. Box 5507
Lincoln, NE 68501
Submit your questions online:
Lincoln
Contact our AIP Lincoln office associates for information about investment opportunities related to investment grade bonds, alternative investments, wealth management programs or real estate investment opportunities.
Call us at: 877-731-3336
Send faxes to: 402-467-6970
Send mail to:
5945 R St.
Lincoln, NE 68505
Cincinnati
Contact our AIP Cincinnati office associates for information about investment opportunities related to mortgage loans, high yield bonds, structured securities, derivatives management and equity portfolio management.
Call us at: 877-546-3863
Send mail to:
1880 Waycross Rd.
Cincinnati, OH 45240
Submit your questions online:
Life, Annuities & Disability Income
We’re here to help with a bill, a claim, policy information, beneficiary information or service forms related to a life insurance, annuity or disability insurance policy.
Call us at: 800-745-1112
Send faxes to: 402-467-7335
Send mail to:
Ameritas Life Insurance Corp.
5900 O Street, P.O. Box 81889
Lincoln, NE 68501
Send a secure message:
Life Insurance, Annuities and Disability Income Insurance
Sales support for traditional insurance practices.
Call us at: 800-319-6903
Email: sales.request@ameritas.com
No-Load Insurance and Annuities
Sales support for fee-only or fee-based practices.
Call us at: 800-255-9678
Email: direct@ameritas.com
Send mail to:
U.S. Mail
Ameritas Advisor Solutions
P.O. Box 81889
Lincoln, NE 68501
Express Mail
Ameritas Advisor Solutions
5900 O St.
Lincoln, NE 68501
Submit your questions online:
Retirement Plans
Call or email us for assistance with a retirement plan, including plan sales, services, record keeping, employee enrollment, education and more.
Ameritas Accounts
For participants who login/manage their retirement account(s) through Ameritas Accounts.
Call us at: 800-277-9739
Email us at: rpparticipantcc@ameritas.com
Email us at: rpforms@ameritas.com
MyPlanConnection.com
For participants who login/manage their retirement account(s) through MyPlanConnection.com (previously known as BlueStar Retirement).
Call us at: 800-878-5220, option 1
Email us at: ABRS-service@ameritas.com
Independent Retirement Plans
Service support for traditional stand-alone retirement plans.
Call us at: 800-745-9995
Email us at: rpservice@ameritas.com
Pooled Plans (MEP & PEP)
Service support for plans within a pooled plan arrangement.
Call us at: 800-878-5220, option 3
Email us at: ABRS-clientrequests@ameritas.com
Call us at: 800-923-2732