Start a Claim

Filing a claim with Ameritas is easy. On this page, you’ll be able to begin the claim process for your life insurance, disability insurance or annuity policy. Looking to file a dental, vision, hearing or LASIK claim? We can help you get started with that, too.

What kind of claim?

Choose a category
Annuity Dental Disability Insurance Hearing LASIK Life Insurance Vision

Annuity

Follow these steps to submit your claim

Start your online claim submission. By submitting the annuity death claim online, you can speed up the process and receive benefits more quickly. Start by gathering the following information:
  • Insured’s full name (first, middle, last).
  • Insured’s date of birth.
  • Insured’s date of death.
  • Social Security number.
After you submit your online claim, we will email or mail a packet of claim materials for signature and submission. If you prefer, you may call us to report your annuity death claim. Call 800-745-1112.

Dental

Before submitting a claim, contact your dental provider.
In many cases your provider will submit a claim on your behalf.

Start your out-of-network claim here.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Dental Group (NY) Claim Form
  2. Submit form via mail. Include X-rays, if applicable.
    Group Claims
    PO Box 82595
    Lincoln, NE 68501-2595

Questions? Call 800-659-5556.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Dental Group Claim Form
  2. Submit form via mail. Include X-rays, if applicable.
    Group Claims
    PO Box 82520
    Lincoln, NE 68501-2520

Questions? Call 800-487-5553.

Disability Insurance

Follow these steps to submit your claim

For fastest processing, please include the following information in your secure message through Ameritas Accounts:
  • Your contact information, phone number or email address.
  • Example: What is the cause of the claim? Was there an injury/accident? Did the insured miss time from work?)
Or you can request DI claim forms by sending an email to disabilityclaims@ameritas.com. Please do not include any personal information via this email address.
Questions? Call 800-745-1112.

Hearing

Before submitting a claim, contact your hearing provider.
In many cases your provider will submit a claim on your behalf.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Hearing Group (NY) Claim Form
  2. Submit form via mail.
    Group Claims
    PO Box 82595
    Lincoln, NE 68501-2595

Questions? Call 877-777-5037.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Hearing Group Claim Form
  2. Submit form via mail.
    Group Claims
    PO Box 82520
    Lincoln, NE 68501-2520

Questions? Call 877-359-8346.

LASIK

Before submitting a claim, contact your LASIK provider.
In many cases your provider will submit a claim on your behalf.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    LASIK Group (NY) Claim Form
  2. Submit form via mail.
    Group Claims
    PO Box 82595
    Lincoln, NE 68501-2595

Questions? Call 800-659-5556.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    LASIK Group Claim Form
  2. Submit form via mail.
    Group Claims
    PO Box 82520
    Lincoln, NE 68501-2520

Questions? Call 800-487-5553.

Life Insurance

Follow these steps to submit your claim

Start your online claim submission.
By submitting the life insurance claim online, you can speed up the process, easily view status updates and receive benefits more quickly. Start by gathering the following information:
After you submit your online claim, we will mail you instructions for creating an online account, which will enable you to upload required documents and follow the status of your claim.

Call 800-745-1112
If you prefer, you may call us to report your life insurance death claim or Care4Life accelerated death benefit claim.

Life Insurance FAQs
View the most frequently asked questions about life insurance.

Already submitted a claim?

Use the life insurance claims portal to upload documents or check the status

Sign in

Vision

Before submitting a claim, contact your vision provider.
In many cases your provider will submit a claim on your behalf.

Start by selecting your insurance network or plan. If you’re unsure of your network or plan, you can refer to your ID card.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Vision Group (NY) Claim Form
  2. Submit form via mail or member portal secure message.Mail
    Group Claims
    P.O. Box 82595
    Lincoln, NE 68501-2595

     

    Member portal secure message
    1. Login to Member Portal.
    2. On the member homepage, select “Submit a Vision Claim”.
    3. Submit your claim form and any supporting documents.

Questions? Call 800-659-5556.

Follow these steps to submit your claim

  1. Download and fill out the following form.
    Vision Group Claim Form
  2. Submit form via mail or member portal secure message.Mail
    Group Claims
    P.O. Box 82520
    Lincoln, NE 68501-2520

     

    Member portal secure message
    1. Login to Member Portal.
    2. On the member homepage, select “Submit a Vision Claim”.
    3. Submit your claim form and any supporting documents.

Questions? Call 800-487-5553.

Follow these steps to submit your claim

  1. Use the following link to complete and submit a claim.
    EyeMed Vision Claim Instructions

Questions? Visit the EyeMed website.

Follow these steps to submit your claim

  1. Use the following link to complete and submit a claim.
    VSP Vision Claim Instructions

Questions? Visit the VSP website.

Where to find network or plan on your ID card

Look for the logo in the upper left corner of the card. The front of the card contains the policy number.

Ameritas Vision Provider Insurance Card

Vision Perfect plan, Fusion plan, or Dental plans with Exam Only benefit

EyeMed Vision Provider Insurance Card

EyeMed

VSP Vision Provider Insurance Card

VSP